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Contact Us!

We are here to help

Do you have a query about a Seasucker product? Interested in becoming a Seasucker Authorised Reseller? Please feel free to send us your queries, feedback and suggestions. We pride ourselves on providing a prompt response to your query. We also enjoy bringing your ideas to life.

SeaSucker Down Under Head Office

Level 2, 123 Bernard Street Cheltenham VIC 3192 Australia

Like our motto says!

NO DRILLS!  NO SCREWS!!  PROBLEMS!!!

16 comments

  1. HI, I am trying to submit a request via the online form however it keeps telling me that the security code entered is incorrect. I am interested in finding out details on becoming a reseller of your bike rack products, do you have something you can send through which outlines some further detail, such as account setup requirements, minimum order quantities etc.

    Many thanks
    Shane

    1. Hi Shane,
      Thank you for your enquiry.
      I will send you a separate email addressing your request for information about becoming an authorized retailer.

      Kindest Regards,

      Chris Konstandinou
      SeaSucker Australia

  2. Hello
    I am trying to get any price on a medium bait board with vee mount & found out if there are any dealers in Tasmania.

    regards

    nick blackberry

    1. Hi Nick,
      Thank you for sending us your product enquiry.
      The SeaSucker Medium Bait Board vertical mount costs $299.48 Inc GST (not including postage). The link to the product is below
      http://seasucker.com.au/shop?page=shop.product_details&flypage=flypage.tpl&product_id=39&category_id=10

      We are currently out of stock however we have a new shipment arriving in 6-8 weeks which also includes the medium bait boards.
      In the meantime can I suggest you create an account on our website and click on the “Notify Me” button for the product your are interested in.
      As soon as the stock arrives you will receive an automatic email notification and receive priority order fulfillment if you wish to proceed.
      This is an obligation free service, you are not committed in any way to purchase the product as a result of registering your interest.
      At present we do not have any authorized retailers in Tasmania that stock our marine products

      In the meantime if you have any further queries please do not hesitate to contact me.

      Kindest Regards,

      Chris Konstandinou
      SeaSucker Australia and New Zealand

  3. Kept getting incorrect security code when trying to send request via on line.
    IPad Suckers do you have in black and do you have the carry cases in stock.
    And then how do we order.
    Thanks

    1. Hi,
      Thank you for your product enquiry.
      At this stage we do not have the iPad mount (i.e. naked flex mount) available in black.
      We are expecting to take stock of black vacuum mounts in the next 6-8 weeks however I am not sure if the flex arm will also be available in black.
      I will check this out and get back to you.
      In the meantime if you have any further queries please do not hesitate to contact me.

      Kindest Regards,

      Chris Konstandinou

  4. why does the message box (word verification) keep telling me i have entered the wrong security code, i’ve done it about 10 times

    1. Hi Roger,
      Thank you for contacting us and reporting the issue with our Contact Form.
      Upon initial investigation there appears to be a bug with the form.
      We will investigate and resolve the issue promptly.
      In the meantime I will email you directly in order to assist you with your product enquiry.

      Kindest Regards,

      Chris Konstandinou

  5. Hi
    I’m trying to send you a message but the security word verification tool is a real “tool” and keeps saying that the word entered is in correct!!!! Arrrgh!!

    Anyway…

    I’ve been after two of your Sea Sucker Talon Bike Racks for a while, but my bike shop in Kuala Lumpur, Malaysia is having difficulty sourcing them.

    Please help and advise as to how I can obtain them.

    Thanks

    1. Hi Tony,
      I do sincerely apologize for the late reply to your query. It has been an extraordinarily busy period for the team at SeaSucker Australia and New Zealand
      We are the authorized importer, distributor and re-seller for all SeaSucker products in Australia and New Zealand only.
      Unfortunately Kuala Lumpur is outside of our jurisdiction. I would recommend taking thew following course of action:

      1. Firstly please click on the link below, it lists all authorized SeaSucker dealers globally. I am hoping there will be a dealer that already covers your area.
      http://www.seasucker.com/dealer-listing/

      2. At a quick guess I would look at our Thailand authorized dealer who is based in Singapore should be able to help you. Link is below
      http://www.seasucker.com/thailand/

      3. Failing this I would send a note to SeaSucker USA using their contact form. Link to form is below:
      http://www.seasucker.com/contact/

      I hope this helps.
      IF you have any further queries please do not hesitate to contact us.

      Kindest Regards,

      Chris Konstandinou

      1. Hi Chris

        Thanks for the message. Funnily enough, day before your message I phoned the Singapore dealer, who also covers Malaysia and Thailand.

        By chance he just so happened to be in Kuala Lumpur, with his SeaSucker distributor at that time, and there was loads in stock.

        A brief exchange of details, and two hours later I was in the shop buying a Mini Bomber Bike Rack. Better than two Talons, for two bikes; and it seems to work perfectly!!

        The bonus was that it also meant I found a cycling club to join!!

        Thanks again

        Tony

    1. Hi Barry,
      I apologize for the late reply and thank you for contacting us with your query.
      Could you please provide the specific Toyota model vehicle you are looking to mount your bike onto using our bike racks.
      This will help me to confirm if there are any foreseeable issues.
      If you have any further queries please do not hesitate to contact us.

      Kindest Regards,

      SeaSucker Australia

  6. Hi,

    Love your website and I’m trying to order a horizontal marine 2 cup holder but the site won’t take me to a check out screen from my cart so I can place my order and pay.

    Please tell me what I’m doing wrong.

    Louise

    1. Hi Louise,
      Thank you for your patience whilst we rectified our shopping cart issues.
      I trust by now you have received your goods, if we can be of any further assistance please do not hesitate to contact us

  7. Hi, I am interested in the bike rack, I need to know what suit better with my Mercedes Benz GL and the cost to NZ too

    Hi Ryan,
    Thank you for contacting us with your query.
    Looking at the Mercedes GL I can see no issues with mounting a bike rack on the rear window.
    How many bikes do you intend on carrying and what type of bikes are they?
    If I can be of further assistance please let me know

    Kindest Regards,

    Chris Konstandinou

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